Help & FAQ
Quick answers, connection steps and direct support.
Updated:
Email support ↗How do I change the app language?
Open Settings → Language and choose a language or Follow system. Search by a native or translated language name, or by language code. The interface supports 22 languages. Privacy, terms and help pages let you choose Turkish or English.
How do I start screen sharing?
Connect to a compatible Google Cast TV or select an AirPlay display in iOS Control Center → Screen Mirroring. In Mirivo’s Mirror tab, tap the system broadcast control and start the Mirivo broadcast. Switch to the app you want to share. Stop using Mirivo’s stop button or the iOS broadcast control. Protected content may not appear.
Why does YouTube or another app show a black screen?
Some apps and protected content do not permit screen capture. Mirivo does not bypass DRM. Try other content you may access; source-app terms and system support apply.
Audio is delayed or plays twice.
In Settings → Audio, With video carries audio in the broadcast; From source app preserves the source app’s own audio route. Restart screen sharing after changing the setting. The suitable option can vary by TV and source app.
How do I add IPTV or an M3U source?
Open Sources → +. Select M3U playlist, direct stream or Xtream Codes. Enter a name and the provider’s address; Xtream also requires a username and password. Mirivo does not provide content or accounts. Prefer HTTPS; HTTP connections are not encrypted.
Where are large controls and captions?
While playing a source, Large controls opens a player with large controls and adapts to landscape when you rotate the phone. Source-provided subtitles are available in the player’s subtitle menu. To add speech captions to a screen broadcast, prepare a supported language in Settings → Live captions. The first download needs internet; speech recognition runs on the device.
How do Pro and trials work?
Mirivo has no ads. Prepare your sources before subscribing; playback, downloads and screen sharing require an active trial or Pro access. Weekly and yearly plans unlock the same access. Prices, any trial duration, eligibility and subsequent charges come from the App Store and appear on the purchase screen. Free trials are available only to eligible accounts. Previous lifetime access can be restored; that plan is not offered for new purchases. Manage subscriptions in your App Store account; deleting the app does not cancel them.
How do trial reminders work?
For an active trial set to renew, a local notification is scheduled 48 hours before expiry if you allow it. Turn it off in Settings → Notifications. iOS settings may prevent delivery; manage your subscription in the App Store without waiting for a reminder. If you cancel while the app is closed, the local reminder may remain until the app next reads subscription status.
How does CarPlay video work?
You need a vehicle with CarPlay video support and a compatible iPhone/system. The vehicle must be parked. A standard CarPlay connection alone does not provide video support. Do not bypass system or vehicle safety restrictions. An active trial or Pro access is required.
How do I download a movie or episode?
Use the download button for a supported movie/episode you have permission to download. An active trial or Pro access is required. Live, protected or unsupported formats cannot be downloaded. View progress, cancel or delete files in Downloads. Removing a source does not remove downloaded files.
How do I remove my data?
Settings → Clear logs removes diagnostics. Delete all sources clears sources, credentials, library caches, continuation records and favorites. Delete downloaded media separately from Downloads. Do this before uninstalling because Keychain data can remain. Ask a report’s recipient separately to delete any copy you shared.
What should I send to support?
Email alperrbicer@gmail.com with the iOS and Mirivo versions, TV or receiver model, wired or wireless connection and steps that reproduce the issue. You may attach the diagnostic report exported from Settings. Do not send IPTV passwords, stream URLs or personal screen content.